1. Prices & Payments
Once quoted, prices are fixed unless the requirements change, e.g. adding extra people, hair accessories, lashes, etc.
A non refundable deposit of £50 is required to secure my services for the date of your wedding and once received, an acknowledgement and confirmation will be sent to you. Until your deposit is received then the requested date is not guaranteed. Your deposit is a payment on account against the final invoice for services provided.
The cost of the wedding trial is due on or before the date agreed and the venue for the trial will be at either at my home address or at your chosen venue, whereby travel costs will be charged at 45p per mile once outside a 20 mile radius of my home postcode BN15 0EF.
Once your trial has been held, the styles agreed and you are satisfied, I will then issue your invoice and the balance outstanding is payable no less than 14 days prior your wedding date. If you decide that you do not wish to proceed with your booking, you have 48 hours following your trial, within which to cancel your booking-this must be done in writing at which time both your deposit and trial monies will be lost.
If you wish to cancel your contract with me, the following cancellation fees will apply:
*More than 12 weeks prior to the wedding: Loss of deposit and/or trial monies only
*8 to 12 weeks prior to the wedding: 50% of the quoted or outstanding balance
*4 to 8 weeks prior to the wedding: 75% of the quoted or outstanding balance
*Less than 4 weeks prior to the wedding: 100% of the quoted or outstanding balance
2. Duration of Sessions
Your hair and makeup trial will typically last around 3 hours-to include time for discussion and a chance to try a range of styles.
On your wedding day, depending on the number of people in your party an appointment system may be used to ensure everything runs smoothly and the use of another artist may be advised-this will be at no extra cost to yourself.
3. Health & Safety
If you have any allergies or medical conditions, please let me know by the time of your trial, at the latest.
If any hair colour, lash/brow tinting or other applicable services are booked then a 24/48 hour strand / patch test is needed to make sure there will be no adverse reactions.
The prices quoted include travel within a 20 mile radius of my home address. Any venue outside of this area will incur a surcharge of 45p per mile for postcodes outside BN15 0EF, this is calculated using Multimap and will be using the shortest route possible.
5. Photos & Feedback
I request that you allow me to use your photographs in my portfolio, website and any other publicity material. Please let me know if you do not wish me to use these. I am also grateful to receive any feedback that you may have from my services, either positive or negative.
6. Rented Items
Any rented items including hair pieces should be returned to me within 3 weeks of your wedding date, using the pre addressed and postage paid packaging given to you on your wedding day. Should anything not be returned then a £50 charge will apply and will be invoiced accordingly.
7. Liability Limitations
I accept no responsibility for damage to any head dress, flowers, tiara etc unless through direct negligence.
In the unlikely event that I cannot honour my commitment to attend your booking, every effort will be made to supply an alternative artist and a full refund will be given.
It is recommended for your own peace of mind, that you consider taking out wedding insurance to cover any costs should your plans unfortunately be changed or cancelled.
8. Data Protection
Your details will be kept in my records, but will never be passed on or sold to any third party.